In the new age, communication services are becoming more and more diversified. Ranging from basic circuit switched voice and data service to packet switched services with multitudes of applications in the network and the hand-held devices, the services needs have become complex. Customer management, service pricing and service delivery require accurate and reliable integration among many applications. Most of the time organization needs settle-down to seamless integration among third party and legacy systems, besides the add-on new generation systems. Revenue and profitability depend to a large degree on managing a wider variety of smaller volume services, which are often relatively short-lived.
Maximizing the revenues entails need for services to be brought into use quickly and managing end-user expectations. Ideally the same fulfillment infrastructure should serve both fixed and mobile networks in achieving the above goals.
At Trisentia, we believe in satisfying customer needs in a partnership mode, by involving the customers at every stage of development and applying technology and solution engineering principles that accommodate new paradigms. The process is expected to achieve the following benefits irrespective of the customer's range and scale of operations large or small.
Trisentia's Industry Practices: